Contact information
CONTACT US
We'd love to hear from you.
Whether you have a question about a product, your order, shipping, returns, or anything else, our team is here to help.
At Actual Studio, we are committed to providing a personal and helpful customer experience.
How to Contact Us
Email: info@actualstudio.store
For order-related enquiries, please include your order number whenever possible. This will help us respond to your request more quickly.
Customer Support
For questions regarding:
- Product information, sizes, and colors
- Order status
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect orders
- Custom or personalized requests
- General questions about Actual Studio
Please contact us by email.
Customer Support Email:
info@actualstudio.store
Response Time
We aim to respond to customer enquiries within 1–2 business days.
During weekends, holidays, product launches, and periods of high demand, response times may occasionally be longer.
We appreciate your patience and will get back to you as soon as possible.
Order Support
If you are contacting us about an existing order, please include:
Order Number:
Name:
Email used for the order:
Description of your request:
For damaged or incorrect orders, please also include clear photographs of the product and packaging.
Actual Studio
Made to order in Portugal
Sacred Art • Home Décor • Meaningful Gifts
📧 info@actualstudio.store
We look forward to hearing from you.